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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Nyheter & Press
Annual-report-2016

Financial report for fourth quarter and full year 2016: Robust growth, increased margin and profit 

ISS (ISS.CO, ISS DC, ISSDY), a leading global provider of facility services, announces its financial results for the fourth quarter and full year 2016.
Highlights
  • Organic revenue growth of 3.4% for the year and 2.9% in Q4 (Q3 2016: 3.3%). 
  • Total revenue decreased by 1% for the year and was flat year-on-year in Q4 (Q3 2016: decrease of 1%) driven by currency effects which reduced revenue by 3% for the year and 3% in Q4.
  • Operating margin of 5.8% for the year (2015: 5.7%) and 6.7% in Q4 (Q4 2015: 6.6%). 
  • Cash conversion over the last twelve months of 98% (Q3 2016: 95% and 2015: 99%).
  • Net profit (adjusted) increased to DKK 2,873 million for the year (2015: DKK 2,785 million).
    Net profit was DKK 2,220 million (2015: DKK 2,218 million).
  • Free cash flow increased to DKK 2,910 million (2015: DKK 2,835 million).
  • Proposed dividend for 2016 of DKK 7.70 (2015: DKK 7.40) per share of DKK 1, an increase of 4%, equivalent to a total of DKK 1,430 million.
  • Revenue from Global Corporate Clients increased by 19% in local currency in 2016 (2015: 11%) and represents 11% of Group revenue (2015: 10%).
  • Revenue generated from IFS amounted to 37% of Group revenue. 
  • Strategic initiatives, including sharper focus on key customers, the procurement programme and our global concepts and tools, continue to be implemented according to plan and support positive margin development.
  • Five businesses divested during the year, including our security activities in Finland, our activities in Greenland and the remaining landscaping activities in USA.
  • During the year, we acquired Apunto, a leading catering company in Chile. 
Read full press release >>